Terms and Conditions (AGB)
Version: 1.1
Effective Date: 21/02/2025
1. Introduction
By accessing and using this website (www.nammasnacks.de), you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please refrain from using our website. These Terms apply alongside our Privacy Policy and govern your use of our online services, orders, and purchases.
2. Use of the Website
You are granted a non-exclusive, non-transferable license to access and use this website for personal, non-commercial purposes only.
All content on the website is provided "as is" without warranties regarding its accuracy or completeness. We reserve the right to modify or discontinue any part of the website at any time.
3. User Obligations
You agree not to use the site for any illegal or unauthorized purpose. You are responsible for maintaining the confidentiality of your account and any actions taken under it.
We reserve the right to suspend accounts suspected of misuse.
4. Prices and Payment
All prices are in Euros (€) and include VAT unless otherwise indicated. Shipping costs are calculated separately.
We accept the following payment methods:
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Klarna (Pay Later, Installments)
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Stripe (credit/debit card)
Payment is due immediately upon ordering unless otherwise agreed.
5. Shipping and Delivery
We ship via DHL within Germany and selected EU countries. Estimated delivery times are shown at checkout. We are not responsible for delays due to force majeure or logistics disruptions.
6. Right of Withdrawal (Widerrufsrecht)
If you are a consumer, you have the right to cancel your order within 14 days without giving a reason.
To withdraw, please send a clear statement to:
Namma Snacks
Walter-Petri-Ring 49
65232 Taunusstein, Germany
Email: info@nammasnacks.de
Exceptions: The right of withdrawal does not apply to sealed goods (e.g., food) which are not suitable for return for health protection reasons if unsealed.
7. Warranty and Liability
Statutory warranty rights apply. If the goods you receive are defective, you may be entitled to repair, replacement, or refund.
We are not liable for indirect or consequential damages unless caused by willful misconduct or gross negligence. Our total liability is limited to the amount paid by you for the affected order.
8. Retention of Title
Goods remain our property until full payment is received.
9. Third‑Party Links and Services
Our website may contain links to third-party websites or integrated tools (e.g., Klarna, Stripe, Meta, Google, social media). We are not responsible for the content, policies, or practices of these third parties. Use of those services is governed by their respective terms.
10. Data Protection
All personal data is processed in accordance with our Privacy Policy. We implement appropriate technical and organizational security measures. Detailed information on the cookies used can be found in our Cookie statement.
11. Changes to the Terms
We reserve the right to update these Terms and Conditions at any time. Updated versions will be published on this page with a revised effective date.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Federal Republic of Germany. The place of jurisdiction is Wiesbaden, Germany.
13. Online Dispute Resolution (ODR)
The European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
14. Contact Information
For legal inquiries, cancellation requests, or general terms-related questions:
Namma Snacks
Walter-Petri-Ring 49
65232 Taunusstein, Germany
Email: info@nammasnacks.de
Legal Note: These Terms comply with German consumer protection regulations, including § 312d BGB.